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Benchmarking Help Center

Contact the Benchmarking Help Center

The Department of Energy & Environment (DOEE) now directly maintains the Benchmarking Help Center, with support from the DC Sustainable Energy Utility (DCSEU). The Help Center is open 9am to 5pm, Monday-Friday. The Help Center provides technical support with using ENERGY STAR Portfolio Manager and guidance on compliance with District regulations.

Phone: (202) 671-3300 or (202) 571-7036

Email: info.benchmark@dc.gov

Compliance Checklist and Program Overview:

Download an informational flyer with a compliance checklist, from DOEE and the DC SEU.

DOEE has now produced a detailed guide to benchmarking Multifamily Properties and collecting whole building energy data.

Frequently Asked Questions

DOEE has prepared an extensive set of answers to Frequently Asked Questions document.

Watch or Attend an EPA Webinar

The U.S. EPA offers regular online webinars (live and pre-recorded) on ENERGY STAR Portfolio Manager, including trainings on the basics of using Portfolio Manager, improving the energy efficiency of your buildings, and how to apply for the ENERGY STAR. View the list of upcoming webinars, and register to attend.

Contact EPA ENERGY STAR Portfolio Manager Technical Support

Need to reset your Portfolio Manager password?

  • Call ENERGY STAR at 1-888-782-7937 to reset your password if you're locked out of your account!

Have another technical question about Portfolio Manager?

Download Key Documents

Visit the Final Benchmarking Rulemaking document page for all key documents including the regulation, the data collection worksheets, data request and release forms, and frequently asked questions.

Prefer to Hire a Professional?

The DC Sustainable Energy Utility (DC SEU) maintains a directory of businesses that operate in the Washington, DC metropolitan area and can benchmark buildings and help owners use the energy data to inform energy and money saving upgrades.  Neither DOEE nor the DC SEU endorse any service provider or verify their qualifications. Download the list of service providers.

Keep up to date

- Sign up for our Energy Benchmarking Newsletter

- Read the Newsletter Archive

- Follow us on twitter at @BenchmarkDC