UPDATE: DOEE will open applications for the FY27 Utility Discount Program (UDP) on October 20, 2026.
To prepare for the opening:
- Review eligibility guidelines
- Gather required documentation such as proof of income and residency
- Check back here on October 20 for updated application links and instructions
For questions, contact the DOEE Energy Services team at 311 or (202) 737-4404. More updates will be posted as they become available.
UDP assists low-income District residents reduce utility costs. To qualify, you must meet income guidelines (listed below), and utility bills must be in the applicant's name.
If you're eligible, you could receive discounts of:
- Up to $475 per year on your electric bills ($300 per year if you don't have electric heat).
- Up to $276 during the winter season on your gas bills.
- Over $962 annually on your water and sewer bills.
Additionally, to obtain a Lifeline home phone service application, please visit checklifeline.org/lifeline or call 1-800-234-9473.
Residents may also be eligible for a discount on Pepco bills through the District's Solar for All program.
How to apply:
All applicants must include the following documents with the application:
- Your most recent utility bills (or a copy);
- A government-issued photo ID;
- Proof of income for everyone in your home who receives income;
- Social Security cards for everyone in your home; and
- Your service disconnection notice or a letter from the utility company that states the service has been disconnected (if applicable).
How to apply Online
Starting on October 20, 2026, you may apply online for the FY27 UDP by using the link below. You must complete each section and upload all the required documents before you submit your application. You can check the status of your online application by logging back into your application. You may also call 311 (202-737-4404) to check the status of your application.
How to apply via the mail:
Print and complete the application along with copies of the required documents listed above.
Mail to:
Department of Energy & Environment
Attn: Utility Affordability Administration
1200 First Street NE, 5th Floor
Washington DC, 20002
How to apply in-person:
Emergency Walk-Ins will not be accepted.
DOEE Service Center Locations:
1207 Taylor Street, NW
- Serving Wards 1,2,3,4, 5 & 6
- Interpreter services available & ADA Compliant
2100 Martin Luther King, Jr. Avenue, SE
- Serving Wards 6,7, & 8
- Interpreter services available & ADA Compliant
Regular Assistance (your energy service has not been disconnected):
- Review the income guidelines above to verify income eligibility
- Call 311 to schedule an appointment at one of DOEE’s Energy Centers
- Appointments are required to receive regular and emergency energy assistance.
Emergency Assistance (your energy service has been disconnected or home heating oil is depleted):
- Review the income guidelines above to verify income eligibility
- Visit one of DOEE’s Energy Centers
Downloadable Application Translations