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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.


Utility Affordability Programs

Utility Affordability Programs

DOEE has financial assistance, discounts, and energy efficiency programs to help District residents with their utility bills. Please see below for services available to District residents.

Services for Income Eligible Residents

All Residents seeking energy assistance will need to provide the following information with their application: 

  • Government issued unexpired photo identification for the applicant only 
  • Social security cards for all household members 
  • Proof of current income for all household members  
  • Recent Washington Gas, PEPCO, and DC Water utility bills 

Residents seeking emergency electric or gas assistance must provide documentation from PEPCO and/or Washington Gas that states their service has been disconnected when applying for assistance.

Additional Resources for Residents

Additional Resources for Businesses:

series of photos of DC families

Contact TTY: