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Clean Rivers Impervious Area Charge Residential Relief Program


The Clean Rivers Impervious Area Charge (CRIAC) Residential Relief Program provides relief for income-eligible DC Water customers.
 
The CRIAC Residential Relief Program consists of three levels of relief:
  • Customer Assistance Program (CAP) provides eligible DC Water customers a discount on the first 400 cubic feet (3,000 gallons) of water and sewer services used each month. Eligible households will receive an additional fifty percent (50%) reduction in the monthly CRIAC and a Water Service Replacement Fee waiver. The monthly discount is approximately $65 a month.
     
  • Customer Assistance Program II (CAP2) provides eligible DC Water customers a discount on the first 300 cubic feet (2,250 gallons) of water and sewer services used each month (with the exception of PILOT and ROW fees) and 50% reduction in the monthly CRIAC. The monthly discount is approximately $45 a month.
     
  • Customer Assistance Program III (CAP3) provides eligible DC Water customers with a discount of 75% off of the monthly CRIAC. The monthly discount is approximately $15 a month.

Income Guidelines for FY20 (October 1, 2019 - September 30, 2020)
The table below provides the dollar figures for each program’s income limits by household size:

CAP Income Limit           CAP 2 Income Limit        CAP 3 Income Limit
Size         60% of SMI       80% of AMI                        100% AMI
1               $32,814             $67,950                               $84,900
2               $42,911             $77,650                               $97,050
3               $53,007             $87,350                               $109,150
4               $63,104             $97,050                               $121,300
5               $73,201             $104,850                             $121,300*
6               $83,297             $112,600                             $121,300*
7               $85,190             $120,350                             $121,300*
8               $87,084             $121,300*                           $121,300*

*Figures are capped based on language from the Budget Support Act.

How do I apply for CRIAC Assistance?

 What documents do I need to apply?
To apply, copies of the following documents are required:
  • Photo identification for the applicant;
  • Proof of income (for example, a pay stub, Social Security statement, or other income statement); and
  • Your most recent DC Water bill.*
*If the DC Water bill is not list with a household member’s name, you must include proof of property ownership or a lease agreement indicating proof of responsibility for water charges.
 
How often can I receive assistance? Once per fiscal year.
 
Who should I contact if I have questions?
Call 311 or email [email protected]
 
What should I do if I disagree with my CRIAC relief amount?
You may appeal the decision by contacting the Director of DOEE.
Contact TTY: 
711