<<Back to Utility Affordability Programs
Over the past 10 years, the Clean Rivers Impervious Area Charge (CRIAC) rates have increased to help pay for a $2.7 billion project to significantly reduce the discharge of raw sewage and stormwater runoff in to the Anacostia and Potomac Rivers and Rock Creek. The District recognizes these increases have imposed a burden on nonprofit organizations and many District households. The CRIAC Relief Programs provide financial relief to eligible nonprofits, renters, and homeowners, significantly reducing their CRIAC costs. You can find more information on the nonprofit and residential relief programs by following the below links:
Note: DOEE does not have the ability to have water services restored.
- Customer Assistance Program (CAP1) provides a discount on the first 400 cubic feet (3,000 gallons) of water and sewer services used each month. Eligible households will receive a 75 percent reduction in the monthly CRIAC fee and a Water Service Replacement Fee waiver. The monthly discount is approximately $85 a month.
- Customer Assistance Program II (CAP2) provides a discount on the first 300 cubic feet (2,250 gallons) of water and sewer services used each month (with the exception of PILOT and ROW fees) and a 50 percent reduction in the monthly CRIAC fee. The monthly discount is approximately $56 a month.
- Customer Assistance Program III (CAP3) provides a discount of 75 percent off of the monthly CRIAC. The monthly discount is approximately $14 a month.
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Contact TTY:
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