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Clean Rivers Impervious Area Charge Residential Relief Program


The Clean Rivers Impervious Area Charge (CRIAC) Residential Relief Program provides relief for income-eligible DC Water customers.
 
The CRIAC Residential Relief Program consists of three levels of relief:
  • Customer Assistance Program (CAP) provides eligible DC Water customers a discount on the first 400 cubic feet (3,000 gallons) of water and sewer services used each month. Eligible households will receive an additional fifty percent (50%) reduction in the monthly CRIAC and a Water Service Replacement Fee waiver. The annual discount is approximately $760.
     
  • Customer Assistance Program II (CAP2) provides eligible DC Water customers a discount on the first 300 cubic feet (2,250 gallons) of water and sewer services used each month (with the exception of PILOT and ROW fees) and 50% reduction in the monthly CRIAC. The annual discount is approximately $520.
     
  • Customer Assistance Program III (CAP3) provides eligible DC Water customers with a discount of 75% off of the monthly CRIAC. The average annual discount is approximately $210.
 Income Guidelines
The table below provides the dollar figures for each program’s income limits by household size:

CAP Income Limit                    CAP 2 Income Limit         CAP 3 Income Limit
Size       60% of SMI                 80% of AMI                       100% AMI
 1            $30,918                         $65,650                                 $82,050
 2            $40,431                         $75,000                                 $93,750
 3            $49,944                         $84,400                                 $105,500
 4            $59,457                         $93,750                                 $117,200
 5            $68,970                         $101,250                               $117,200*
 6            $78,483                         $108,750                               $117,200*
 7            $80,267                         $116,250                               $117,200*
 8            $82,051                         $117,200*                             $117,200*
*Figures are capped based on language from the Budget Support Act.
 
How do I apply for CRIAC Assistance?
 What documents do I need to apply?
To apply, copies of the following documents are required:
  • Photo identification for the applicant;
  • The most recent tax return for each member of the household; and
  • Your most recent DC Water bill.*
*If the DC Water bill is not list with a household member’s name, you must include proof of property ownership or a lease agreement indicating proof of responsibility for water charges.
 
How often can I receive assistance? Once per fiscal year.
 
Who should I contact if I have questions?
Call 311 or email [email protected]
 
What should I do if I disagree with my CRIAC relief amount?
You may appeal the decision by contacting the Director of DOEE.
Contact TTY: 
711