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If you are a homeowner in the District of Columbia and have fallen behind on your mortgage and utility payments, you may qualify for monetary assistance through the DC Homeowner's Assistance Fund. Get more information and apply for assistance. ALERT: As of June 2022, the Low-Income Household Water Assistance Program (LIHWAP) funding has depleted. This means the District can no longer issue direct bill payments on DC Water accounts. DOEE is still accepting applications for the CRIAC Residential Relief Program (CRIAC), a water discount program. CRIAC provides a percentage off an eligible household's total monthly water fees, information regarding eligibility requirements is available below. |
Clean Rivers Impervious Area Charge (CRIAC) Residential Relief Program
- Customer Assistance Program I (CAP1) provides a discount on the first 400 cubic feet (3,000 gallons) of water and sewer services used each month. Eligible households will receive a 75 percent reduction in the monthly CRIAC fee and a Water Service Replacement Fee waiver. The monthly discount is approximately $80 a month.
- Customer Assistance Program II (CAP2) provides a discount on the first 300 cubic feet (2,250 gallons) of water and sewer services used each month (except for PILOT and ROW fees) and a 50 percent reduction in the monthly CRIAC fee. The monthly discount is approximately $52 a month.
- Customer Assistance Program III (CAP3) provides a discount of 75 percent off the monthly CRIAC. The monthly discount is approximately $14 a month.
Water Affordability Income Guidelines
The tables below provides the dollar figures for each program’s income limits by household size:
|
FY24 Water Bill Relief Income Limits |
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|
Household Size |
CAP1 |
CAP2 |
CAP3 |
|
1 |
$49,814 |
$84,400 |
$106,500 |
|
2 |
$65,141 |
$96,450 |
$121,700 |
|
3 |
$80,469 |
$108,500 |
$136,900 |
|
4 |
$95,797 |
$120,550 |
$152,100 |
|
5 |
$111,124 |
$132,650 |
$164,300 |
|
6 |
$126,452 |
$144,700 |
$176,400 |
|
7 |
$129,325 |
$156,750 |
$188,600 |
|
8 |
$132,199 |
$168,800 |
$200,800 |
How do I apply for Clean Rivers Impervious Area Charge (CRIAC) Assistance Programs?
There are three ways to apply:
- Online CRIAC Residential Relief Application
- Email your application and documentation to [email protected]
- Mail your application to DOEE, Attn: CRIAC Residential Relief Program
- 1200 First Street NE, 5th Floor, Washington DC 20002
What documents do I need to apply?
To apply, pictures or scans of the following documents are required:
- Recent proof of income for everyone in your household (pay stub, Social Security statement, proof of termination or unemployment, etc.)
- Government-issued, photo identification (license, passport, etc.)
- Social Security cards for everyone in your home
- Recent DC Water bill
- If the DC Water bill is not in a household member’s name, you must include proof of property ownership or a lease agreement indicating proof of responsibility for water charges - Complete and signed CRIAC Residential Relief Application
Who should I contact if I have questions?
Call (202) 350-9649 or email [email protected]
What should I do if I disagree with my application decision relief amount?
You may appeal the decision by contacting the Director of DOEE.
