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DOEE - Operations Services Administration

Operations Services Administration

Michelle Dee, Deputy Director
[email protected]  | (202) 442-7625

The Operations Services Administration (OSA) manages the day-to-day administration and operations of DOEE. OSA provides operational support to improve DOEE’s internal processes, systems, and infrastructure. This administration oversees budgeting, financial and grants management; contracting and procurement; human resources; risk assessment and emergency management; property and fleet management; training; customer service; information technology; and, telecommunications functions for the agency. OSA is comprised of four divisions: Human Resources, Support Services, Information Technology, and Grants Management.

Support Services Division

Jean Mitchell, Associate Director
[email protected] | (202) 535-1904

The mission of the Support Services Division is to plan, develop, manage and coordinate the basic administrative functions within DOEE. The Division achieves its objectives by managing procurement, operational and emergency management, customer and constituent services, records management and retention, mail services to agency. Through the delivery of support services, DOEE is able to provide consistent and reliable customer service to both internal and external stakeholders.

Human Resources Division

Talisha Pitt, Associate Director
[email protected] | 202-535-2305

The Human Resources Division provides human resource management services that strengthen individual and organizational performance and enable DOEE to attract, develop and retain a well-qualified, diverse workforce. This division supports the agency in areas of recruitment, job classification, compensation administration, labor relations, training, and performance management.

Information Technology Division

Brian Robinson, Chief Information Officer
[email protected] | (202) 535-1993

The Information Technology Division manages the agency’s information and technology systems and infrastructure, including its automated processes, telecommunications systems, and technical supports; develops short and long-term planning for information technology initiatives; develops policies and procedures for electronic data management; ensures that resources are available for automation; and provides expert consultation to department personnel.

Grants Management Division

Zita Rostas, Associate Director
[email protected] | (202) 442-7953

The Grants Management Division serves oversees the agency’s grants management efforts. The Division develops and maintains grants policies and procedures for the agency and provides training opportunities for employees managing grants and all grants-related programs. The Division works in partnership with agency grant managers on pre and post-award administration, including evaluation of applications for administrative and technical content, compliance with statuses, and consultation and technical assistance to grantees.