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Receive Discounts on Your Utility Bills (UDP)

The Utility Discount Programs (UDP) assists low-income District residents reduce their utility costs. To qualify, your utility bills need to be in your name and you must meet income guidelines (below) established by the U.S. Department of Health and Human Services.

If you're eligible, you could receive discounts of:

  • Up to $475 per year on your electric bills ($300 per year if you don't have electric heat).
  • Up to $276 during the winter season on your gas bills.
  • Over $962 annually on your water and sewer bills.

To obtain a Lifeline home phone service application, please call 1-800-234-9473 or online at:

How to apply online:

How to apply via the mail:

Print and complete this application along with copies of the documents listed below.

Mail the application to:

Attn: Utility Affordability Administration
1200 First Street NE, 5th Floor
Washington DC, 20002

Submit the following documents:

  • Your service disconnection notice or a letter from the utility company that states the service has been disconnected (if applicable);
  • Your most recent utility bills (or a copy);
  • A government-issued photo ID;
  • Proof of income for everyone in your home who receives income; and
  • Social Security cards for everyone in your home.

Application also available in the following languages: Amharic (አማርኛ) Spanish (Español) Chinese (中文), Korean (한국어) French (Français) Vietnamese (Tiếng Việt).

How to apply in-person:

DOEE is not accepting appointments at this time.

Bring the following documents with you:

  • Your government issued ID
  • Proof of income for all household members
  • Social Security cards for everyone in your home
  • Your most recent PEPCO, Washington Gas, and or DC Water bills (or a copy)

Office Locations

1207 Taylor St., NW
Washington, DC 20011

  • ADA Compliance
  • Interpreter services Available
  • Serving Wards 1,2,3,4, 5 & 6

2100 Martin Luther King, Jr. Ave., SE
Washington, DC 20020

  • Interpreter services available
  • ADA Compliance
  • Serving Wards 6,7, & 8

UDP Income Guidelines for FY22 (October 1, 2021 - September 30, 2022)

Household Size Maximum Annual Income
1 $72,250
2 $82,600
3 $92,900
4 $103,200
5 $113,550
6 $123,850
7 $134,200
8 $144,500

UDP Income Guidelines for FY23 (October 1, 2022 - September 30, 2023)

Household Size Maximum Annual Income
1 $79,700
2 $91,100
3 $102,500
4 $113,850
5 $125,250
6 $136,650
7 $148,050
8 $159,400
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