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Department of Energy & Environment
 

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Receive Assistance With Your Utility Bills

ALERT: With Mayor Bowser adjusting the District’s operating status in response to coronavirus (COVID-19), all non-essential agency events, gatherings and meetings are postponed through March 31. DOEE remains open. All staff will work remotely, except in limited cases. All DOEE operations and services remain unchanged unless otherwise stated. For operating status of DC Government and more information on response, please visit coronavirus.dc.gov.

Taylor Street & MLK Energy Centers – closed from March 16 through April 24, 2020. During modified operations, clients may only apply online (link below).


DOEE assists income-eligible District households with heating and cooling energy costs through the Low Income Home Energy Assistance Program (LIHEAP). Eligible households may receive energy bill assistance between $250 and $1,800 as a one-time regular energy assistance benefit. This benefit is based on household size, total household income, heating source, and type of dwelling.

ADVISORY: DOEE is not accepting appointments through March 31, 2020.  In order to receive assistance, please submit an application online via the link below.  Please note that major utilities have indicated that they will not disconnect services during this emergency period.

Additionally, residents may apply for the Utility Discount Program in order to receive a reduced rate on their utility costs. To learn more, please visit the Utility Discount Program.

How to apply online:

You may apply online through the registration and application system.

Regular Assistance

Review the income guidelines below to verify income eligibility.

Submit the following documents:

  • Your service disconnection notice or a letter from the utility company that states the service has been disconnected (if applicable);
  • Your most recent utility bills (or a copy);
  • A government-issued photo ID;
  • Proof of income for everyone in your home who receives income; and
  • Social Security cards for everyone in your home.

1207 Taylor St., NW
Washington, DC 20011

  • ADA Compliance
  • Interpreter services Available
  • Serving Wards 1,2,3,4, 5 & 6

2100 Martin Luther King, Jr. Ave., SE
Washington, DC 20020

  • Interpreter services available
  • ADA Compliance
  • Serving Wards 6,7, & 8
     

Income Guidelines for FY20 (beginning October 1, 2019)

Household Size Maximum Annual Income
1 $32,814
2 $42,911
3 $53,007
4 $63,104
5 $73,201
6 $83,297
7 $85,190
8 $87,084

Additional Resources

Contact TTY: 
711