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Receive Assistance With Your Utility Bills (LIHEAP)

ALERT: The online application will be unavailable to users from Tuesday, September 20th at 6:00 PM to Wednesday, September 21st at noon to support the Fiscal Year 2022 closing and Fiscal Year 2023 opening. 

ADVISORY: DOEE is not accepting in-person appointments at this time and the Taylor Street and MLK Energy Centers are closed to the public until further notice. DOEE is accepting applications via the online application and the postal service. Please find further instructions below.

If you are a homeowner in the District of Columbia and have fallen behind on your mortgage and utility payments, you may qualify for monetary assistance through the DC Homeowner's Assistance Fund. Get more information and apply for assistance.

LIHEAP provides important services in Washington, D.C. Here are interviews with direct beneficiaries of the program & program administrators. This video also includes an introduction from Gene Sperling, White House Coordinator for the American Rescue Plan.

On June 1, 2020, as a result of the COVID-19 pandemic, DOEE began providing emergency utility assistance payments to qualifying residents who owe $250 or more on a utility account. DOEE also provides emergency utility assistance payments to households that are disconnected from utility service, have an oil tank at 5% or less of capacity, or for residents fifty-five or older, have received a disconnection notice. This is a one-time payment to a single utility and the payment will equal the amount owed, rounded up to the nearest dollar, up to $750.

DOEE assists income-eligible District households with heating and cooling energy costs through the Low Income Home Energy Assistance Program (LIHEAP). Eligible households may receive energy bill assistance between $250 and $1,800 as a one-time regular energy assistance benefit. This benefit is based on household size, total household income, heating source, and type of dwelling.

Additionally, residents may apply for the Utility Discount Program in order to receive a reduced rate on their utility costs. To learn more, please visit the Utility Discount Program.

How to apply online:

How to apply via the mail:

Print and complete this application along with copies of the documents listed below (translated applications attached below).

Mail the application to:

Attn: Utility Affordability Administration
1200 First Street NE, 5th Floor
Washington DC, 20002

Submit the following documents:

  • Your service disconnection notice or a letter from the utility company that states the service has been disconnected (if applicable);
  • Your most recent utility bills (or a copy);
  • A government-issued photo ID;
  • Proof of income for everyone in your home who receives income; and
  • Social Security cards for everyone in your home.

LIHEAP Income Guidelines for FY22 (October 1, 2021 - September 30, 2022)

Household Size Maximum Annual Income
1 $42,920
2 $56,126
3 $69,332
4 $82,538
5 $95,744
6 $108,950
7 $111,426
8 $113,902

LIHEAP Income Guidelines for FY23 (October 1, 2022 - September 30, 2023)

Household Size Maximum Annual Income
1 $47,437
2 $62,033
3 $76,629
4 $91,225
5 $105,821
6 $120,417
7 $123,153
8 $125,890

Customers who receive assistance with their energy bills through LIHEAP are automatically eligible to receive a free Home Energy Kit from the DC Sustainable Energy Utility (DCSEU). Home Energy Kits include six energy-efficient LED light bulbs, a smart power strip, and a bathroom faucet aerator, and will help you reduce your energy use and your carbon footprint. Request a Home Energy Kit.

Office Locations:

1207 Taylor St., NW
Washington, DC 20011

  • ADA Compliance
  • Interpreter services Available
  • Serving Wards 1,2,3,4, 5 & 6

2100 Martin Luther King, Jr. Ave., SE
Washington, DC 20020

  • Interpreter services available
  • ADA Compliance
  • Serving Wards 6,7, & 8

Additional Resources

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