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Utility Affordability Programs

UPDATE:  DOEE will begin accepting applications for the FY27 LIHEAP by Fax, Online and Mail ONLY on October 20, 2026. Starting November 10, 2026, residents can call (311) to schedule an in-person appointment that will begin on November 17, 2026. Residents who walk into the DOEE service centers without an appointment will not be seen.


DOEE has financial assistance, discounts, and energy efficiency programs to help District residents with their utility bills. Please see below for services available to District residents.

Services for Income Eligible Residents

All Residents seeking energy assistance will need to provide the following information with their application: 

  • Government issued unexpired photo identification for the applicant only 
  • Social security cards for all household members 
  • Proof of current income for all household members  
  • Recent Washington Gas, PEPCO, and DC Water utility bills 

Residents seeking emergency electric or gas assistance must provide documentation from PEPCO and/or Washington Gas that states their service has been disconnected when applying for assistance.

Additional Resources for Residents

Additional Resources for Businesses:

Contact TTY: 
711